The Flores Studio Captures Market Share Through Strategic Digital Marketing

Singapore floral arrangement business transforms customer engagement with targeted social media campaigns

The Flores Studio background
The Flores Studio logo

Key Results

The numbers that matter most

💬
385%
Message Volume Increase
📉
77%
Cost Per Message Reduction
❤️
250%
Customer Engagement Rate
🎯
180%
Workshop Bookings

Overview

Understanding the client and their challenges

1About The Flores Studio

The Flores Studio is a Singapore-based floral arrangement company specializing in handcrafted bouquets, bespoke floral gifts, and custom decorative arrangements. Located in the prestigious Shenton Way district, they also conduct personalized floral workshops and team-bonding activities, positioning themselves as experts in both retail floristry and experiential learning.

2The Challenge

Operating in Singapore's competitive and seasonal floral market, The Flores Studio needed to expand their customer base beyond traditional walk-in traffic. The challenge was to effectively showcase their artisanal approach - where 'each floral arrangement is a creation of love and passion; a unique yet vibrant expression of art and beauty' - while capturing market share during peak seasons through cost-effective digital marketing strategies.

Our Strategy

The strategic approach that delivered exceptional results

Effective Product Showcasing

Strategic curation of floral arrangements to maximize audience appeal and algorithmic learning.

  • Featured products most likely to appeal to core audience
  • Trained Facebook algorithms to understand ideal customer base
  • Highlighted unique artisanal approach and premium quality
  • Showcased seasonal arrangements and bespoke designs

Strategic Messaging Campaigns

Sophisticated audience targeting and segmentation for personalized customer engagement.

  • Created lookalike audiences based on Instagram and Facebook page data
  • Segmented audience for targeted offers and creative content
  • Developed personalized messaging for different customer segments
  • Optimized campaign timing for maximum engagement

Results In-Depth

The story behind the numbers

Our comprehensive strategy focused on two key pillars: effective product showcasing and strategic messaging campaigns. First, we curated and featured products most likely to appeal to The Flores Studio's core audience, training Facebook's algorithms to understand their ideal customer base. Second, we created sophisticated lookalike audiences based on their existing Instagram and Facebook page data, enabling precise audience segmentation for targeted offers and creative content. This dual approach resulted in a remarkable 385% increase in customer inquiries while dramatically reducing acquisition costs.

Before & After

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Before

Limited digital presence relying on foot traffic and seasonal demand

After

385% increase in customer messages with 77% reduction in cost per engagement

Let's Create Your Success Story

Ready to achieve results like these? Let's discuss your unique challenges and create a customized strategy.

Message or Call

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The Flores Studio Case Study | WN Marketing